When would a customer use Silverlight instead of ASP.NET AJAX?
Silverlight integrates with existing Web applications, including ASP.NET AJAX applications. Consequently, ASP.NET AJAX and Silverlight are designed to be complementary technologies. In the broader sense, Silverlight can talk to any AJAX application, both client-side and server-side. ASP.NET AJAX can additionally be used to control Silverlight-based visualization of data or delivery of rich experiences. Examples might include mapping applications or video playback with rich presentation.